Frequently Asked Question

The validity period of Top-up bundles shall remain at 30 days from the date of purchase. In the event of a Top-up bundle being carried over to the next month, the Top-up bundle shall be depleted first before depleting the monthly allocated data.

The new depletion sequence will be as follows, effective 1 June 2018:

1. Top-up bundle depleted first, if applicable
2. Carry-over data will be depleted second, if applicable

Monthly data allocation will be depleted last.